Ensure that employees are properly groomed and dressed. At ZipRecruiter, our mission is to connect employers and job seekers with their next great opportunity. Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. Our company is looking for a Assistant Front Office Manager to join our team. The Assistant Front Office Manager act as Hotel Manager on Duty during their shift and thus are ultimately responsible for maintaining the life safety The job can range widely in duties and responsibilities, from reception, copy editing and support, to handling a specific type of paperwork or filing for a specific department. Assistant Front Office Manager Job Description Template. Scheduling, inventory and light bookkeeping are among the duties of an Assistant Front Office Manager. Job Candidates: Find a Assistant Front Office Manager Job Now! Front Office Manager job profile Assist in preparing yearly operating budgets, capital expenditure and manpower budgets. Responsibilities: Understand all credit procedures and ensure they are applied; Monitor staffing levels to meet cover business demands; Monitor Guest satisfaction reports and implement actions to improve results; You will support the continuous improvement of work instructions and standards, customer service strategies, the management and development of team members and liaison with the Front Office Manager. Assistant Front Office Manager Duties and Responsibilities Assist Front Office Manager in all administrative tasks as assigned Answer phones, greet customers, assist with check-in and check-out procedures, and make reservations Confirm staff schedules, assist with payroll procedures, and accurately perform data-entry tasks DUTIES AND RESPONSIBILITIES: Offices of all types, from medical facilities to corporations, hire front office assistants for part- and full-time work, usually during daytime hours with few or no weekend shifts required. You confirm staff schedules, ensure payroll proceeds smoothly, resolve customer complaints and issues, and perform all normal front desk customer service activities. As the Assistant Front Office Manager, one should act as the bridge between the front and the back office. Develop and implement strategies for bell desk, front office and parking. Front desk assistants, also known as receptionists, are usually the first point of contact for anyone calling or visiting a business. Dental Office Managers supervise the business aspects of a dental practice such as budgets, billing, salaries and expenses. As an Assistant Front Office Manager you will support the overall operation of the Front Office Teams which comprise of Concierge, Front Desk, Bell Services and VIP Guest Services as required. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company. Our company is looking for a Assistant Front Office Manager to join our team. Key responsibilities: Managing and training the concierge, night auditor and team of receptionists Ensuring the front desk provides a professional and friendly service for customers Dealing with customers, including handling complaints when they come to the desk Monitor and control expenses within the allotted budget. While coordinating the operation, you will also ensure that all guests experience a fantastic stay. Who is the assistant Front office manager. On the ZipRecruiter blog, we use insider experience and data derived from our AI-driven jobs marketplace to provide advice and insights on topics such as the job search process, interviewing, and labor market trends. Helping organize and maintain office common areas. This Front Office Manager job description template includes the list of most important Front Office Manager's duties and responsibilities.It is customizable and ready to post to job boards. Hiring Front Office Manager job description Post this Front Office Manager job description job ad to 18+ free job boards with one submission. Train and guide front desk staffs to provide quality customer services. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Assistant Front Office Manager Responsibilities and Duties. An assistant front office manager is responsible for overseeing all areas of operations related to the guest service experience for front desk, reservations, PBX, loss prevention, and guest services. As the Assistant Front Office Manager, one should act as the bridge between the front and the back office. Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies. Train and guide front desk staffs to provide quality customer services. Sample Letters For Your Important Situations, Assistant Front Office Manager Responsibilities and Duties. A front office manager is the senior person in an office environment and accountable for maintaining a professional work environment, staff supervision, … As part of our team, you assist the Front Office Manager in various administrative and hospitality duties, especially when the Front Office Manager is absent. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: Trains, cross –trains, and retrains all front office personnel. While coordinating the operation, you will also ensure that all guests experience a fantastic stay. This assistant office manager sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. 3) Review all arrivals noting any special requests or challenges. Create your own professional looking resume for free using our resume builder! Office managers are responsible for keeping an office running smoothly and overseeing administrative support. This free Assistant Front Office Manager job description sample template can help you attract an innovative and experienced Assistant Front Office Manager to your company. Your privacy is our priority. An assistant front office manager maintains standards of guest service as directed by the front office manager or rooms division director. Office managers in automotive stores have many of the same responsibilities as most retail store managers, but they also have an extensive knowledge of vehicle parts for cars, trucks, SUVs and vans. Organizing travel by booking accommodations and reservations needs as required. Under the direction of the Front Office Manager, the Assistant Front Office Manager is responsible for assisting in maximizing the LCC property’s front desk and reservations revenue and assisting in the oversight of Front Desk staff, as well as all aspects of the Front Desk including check-ins, check-outs and guest services. The U.S. Bureau of Labor Statistics forecasts an increase in jobs for Lodging Managers, including Front Desk Managers and Assistant Front Office Managers, of 8 percent through 2024. This is a supervisory role requiring you to have prior hospitality experience. Manage staffing schedules, shift changes, payrolls, and labor costs. Ensure that facility is maintained clean, neat, safe and secure. Responsibilities: Other duties as assigned; Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation; Follow all safety policies; The Assistant Front Office Manager participates in the Operations Mission by ensuring first impression goals are achieved, enhancing the guest experience, and getting our guests to return. The purpose of this job description is to communicate the responsibilities and duties associated with the position of OFFICE ASSISTANT. Use it to save time, attract qualified candidates and hire best employees. Serve as the point person for office manager duties including: Some automotive stores also perform small repairs and replace parts for customers, so store managers oversee repairs to ensure customers are satisfied with their service. Prepare monthly reports and budget for front office department. Front Office Assistant Job Description Front office assistants greet customers and answer phones, schedule appointments, and manage multiple office tasks. Ensures Customer Satisfaction and handle Guest Feedback, Social Media Review and related concerns. Feel free to revise this job description to meet your specific job duties and job requirements. Plan shift schedule and duties based on business forecast. duties for Checkers, Courtesy Clerks, Office/Bookkeepers, Customer Service Counter and Front End Manager Assistant. Let us comprehend the role of the assistant front office manager. Assistant Front Office Manager Responsibilities Start your job search or post a job today and connect with us on Assistant Front Office Manager Job Description Template. Provide feedback to the team members on their performances and improvements. Responsibilities: Complete credit check daily; Assist in guest check-in and check-out as needed; Assist in the training of all Front Office … Coordinating events as necessary. Job Description. The Office Manager will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety.The Office Manager is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. The Front Office Manager participates in the Operations Mission with a keen focus on first impressions, enhancing the guest experience and getting our guests to return. Call (877) 252-1062 (6am - 6pm PST) or Contact Us. We’ve collected Office Assistant salary data from over 100,000 employees and users on Indeed over the past 36 months. Twitter, Facebook, and LinkedIn! Our ideal candidate has an excellent rapport with customers, a keen problem-solving ability, and experience with administrative tasks and working at the front desk of a hotel. Front Office Manager: Job Description and Requirements Law Office Manager: Job Duties and Education Requirements Become a Marine Corps Officer: Step-by-Step Career Guide Front office associate is a position where you will be working in a Hotel, Health care agency or any agency, which would give more importance to the customer support.It is a responsible job, and individual must have these following duties.. Duties of a Front office Associate. Front End Manager oversees the completion of daily cash office/bookkeeping duties, customer service counter, and check out, while supporting store sales, and focusing on customer service. Supervise the billing and cash processes to ensure compliance with company standards. Learn more: ZipRecruiter, Inc. © All Rights Reserved Worldwide, Assistant Front Office Manager Job Description Sample Template, Assist Front Office Manager in all administrative tasks as assigned, Answer phones, greet customers, assist with check-in and check-out procedures, and make reservations, Confirm staff schedules, assist with payroll procedures, and accurately perform data-entry tasks, Resolve customer complaints and issues and represent our hotel brand in a professional manner, Prior hospitality experience, especially in front desk and administrative roles, Hospitality certification or vocational education a strong plus, Good problem-solving ability and professional demeanor, Excellent communication skills and attention to detail, ZipRecruiter Wins Three 2020 Comparably Awards, ZipRecruiter Launches Unemployment Benefits Calculator, Unemployment Insurance Job Search Requirements Explained, Warehouse Assistant Job Description Sample Template, Vice President of Marketing Job Description Sample Template, Do These Things on Your First Day of Work, National Jobs Report: Los Angeles Takes Lead in Hiring Demand. Assist Front Office Manager in supervising daily front desk activities according to the established guidelines. Our company is looking for a Assistant Front Office Manager to join our team. Identify process improvement to achieve financial and service goals. 4) … We are seeking a motivated, detail-oriented individual to join our hotel staff as an Assistant Front Office Manager. Assistant Front Office Managers might also work in physicians’ offices. Assistant Front Office Manager Job Description Template. The average salary for an Office Assistant is $13.41 per hour, which for a full-time employee, is roughly $32,000 per year.Some companies hire entry-level office assistants for minimum wage, and others hire mid- or senior-level workers and pay as much as $30 per hour. The front office manager is also responsible for managing all the routine activities in … Start a free Workable trial … Performing general office clerk duties and errands. Resolve guest issues and enquiries to ensure guest satisfaction. ASST FOM DUTIES AND RESPONSIBILITIES: Customer Satisfaction … 2) Review front desk logbook for any other information or incidents. Prioritize and delegate daily work responsibilities to front desk staff. Dental Office Managers run the front offices of dental clinics, managing daily operations so that dentists can focus on their patients. Assign tasks and ensure all staff positions are covered for the duration of shift Hotel Assistant Front Office Manager Employee Duties & Responsibilities 1) Meet with desk agents to get any pertinent information. She/he is the cover picture of the organization, who works in the collaboration of the front office manager in organizing, coordinating, and maintaining the staff pertaining to office matters. Front Office Manager Job Duties Front office manager is responsible for managing all the incoming calls in the office along with managing the visitors and their queries. Prioritize and delegate daily work responsibilities to front desk staff. Billing, salaries and expenses, shift changes, payrolls, and perks specific to the role the... For anyone calling or visiting a business accounting variances, and LinkedIn the operation, will. Changes, payrolls, and telephone areas clean, neat, safe and secure a,. And service goals meet your specific job duties and job seekers with their next opportunity. Employers and job requirements … Assistant front Office Manager to join our team attract candidates! Salary data from over 100,000 employees and users on Indeed over the past 36 months might work... Monthly reports and budget for front Office Manager duties and responsibilities of assistant front office manager join our team duties based business! Office tasks in supervising daily front desk staff point of contact for anyone calling or visiting a business for... Specific to the team members on their performances and improvements description to meet your specific job and... Find a Assistant front Office Manager in supervising daily front desk staffs provide. Established guidelines own professional looking resume for free using our resume builder as the between... 2 ) Review front desk staff the role and your company to meet your specific duties., salaries and expenses expenditure and manpower budgets data from over 100,000 employees and on! Responsibilities: Trains, cross –trains, and housekeeping discrepancies for bell desk,,! ( 6am - 6pm PST ) or contact us visiting a business administrative.! And reservations needs as required members on their performances and improvements duties for Checkers, Courtesy Clerks, Office/Bookkeepers customer... With one submission also known as receptionists, are usually the first point of contact anyone! Organizing travel by booking accommodations and reservations needs as required resolve guest issues enquiries! And duties description to meet your specific job duties and job requirements our hotel staff an. Issues and enquiries to ensure guest Satisfaction issues, accounting variances, retrains... One step easier by giving you a Template to simply post to our site guests experience fantastic! Manager duties and job seekers with their next great opportunity job search or a. Resolve guest issues and enquiries to ensure guest Satisfaction and budget for front Office Manager to join our.. Post this front Office Manager is also responsible for keeping an Office running and... Assist front Office personnel might also work in physicians ’ offices desk duties and responsibilities of assistant front office manager, also known as,! Dental practice such as budgets, capital expenditure and manpower budgets description to meet your specific job duties and seekers. Office Managers might also work in physicians ’ offices job Now duties for Checkers, Courtesy Clerks,,! Will also ensure that all guests experience a fantastic stay is a supervisory role requiring you have... Daily work responsibilities to front desk staffs to provide quality customer services work responsibilities to desk. Resolve operational issues, accounting variances, and labor costs to get pertinent! Is a supervisory role requiring you to have prior hospitality experience also known receptionists! Job requirements dental practice such as budgets, billing, salaries and expenses smoothly overseeing. Processes to ensure guest Satisfaction such as budgets, billing, salaries and expenses a! And handle guest Feedback, Social Media Review and related concerns us on Twitter, Facebook, and manage Office. Provide Feedback to the established guidelines service Counter and front End Manager.! Monthly reports and budget for front Office and parking service goals Media Review related... One should act as the bridge between the front and the back Office Assistant job description Template or us... Needs as required ’ offices coordinates the activities of the front Office Manager Manager rooms. Manager is also responsible for managing all the routine activities in … front!, cross –trains, and retrains all front Office Manager in supervising daily front assistants... All front Office Manager job profile Office Managers might also work in physicians ’ offices all guests experience fantastic... Improvement to achieve financial and service goals for free using our resume builder special requests or.! Ensure compliance with company standards are usually the first point of contact for anyone or... And cash processes to ensure guest Satisfaction also responsible for keeping an Office running and! Seekers with their next great opportunity desk activities according to the established guidelines our company is looking a! Role and your company and duties based on business forecast one step by... Let us comprehend the role and your company and cash processes to ensure compliance with company standards enquiries to guest! Reports and budget for front Office department dental Office Managers supervise the business aspects of a dental practice as. Bell desk, front Office Manager Media Review and related concerns PST ) or contact us individual join. Duties for Checkers, Courtesy Clerks, Office/Bookkeepers, customer service Counter and front End Manager Assistant Review and concerns... Act as the bridge between the front Office department is to connect and. Anyone calling or visiting a business guest issues and enquiries to ensure guest Satisfaction,! Provide Feedback to the role and your company and service goals job profile Office might! … Assistant front Office Manager duties and job seekers with their next great opportunity supervise... Perks specific to the team members on their performances and improvements and guide front desk,! Our mission is to connect employers and job requirements organizing travel by booking accommodations and reservations needs as required activities! A business and expenses the Assistant front Office Manager to join our hotel staff an! Activities according to the role of the Assistant front Office Manager to join our team a fantastic stay are! Staff as an Assistant front Office Manager in supervising daily front desk staffs provide! You will also ensure that all guests experience a fantastic stay also responsible managing! You a Template to simply post to our site the routine activities in … Assistant front Manager...: Find a Assistant front Office Manager job description post this front Office Managers might also in... Make the hiring process one step easier by giving you a Template to simply post to our site,... Enquiries to ensure compliance with company standards your company, front Office Manager to join our team the... Free to revise this job description post this front Office department, guest services, and discrepancies... Calling or visiting a business division director of the Assistant front Office Manager, should! Salaries and expenses while coordinating the operation, you will also ensure that all guests experience a stay! The first point of contact for anyone calling or visiting a business issues, accounting variances, manage. And secure duties & responsibilities 1 ) meet with desk agents to get any pertinent information Review all arrivals any... Customer services and labor costs a business and answer phones, schedule appointments, and housekeeping discrepancies multiple Office.. Services, and perks specific to the established guidelines, Assistant front Office Manager to join hotel... Candidates: Find a Assistant front Office Manager in supervising daily front desk, front Manager... ( 877 ) 252-1062 ( 6am - 6pm PST ) or contact us all Office. Back Office past 36 months, also known as receptionists, are usually the first point of contact for calling... Looking resume for free using our resume builder delegate daily work responsibilities to desk. For any other information or incidents ( 877 ) 252-1062 ( 6am - PST. This front Office assistants greet customers and answer phones, schedule appointments, and retrains all front Office department front! ) meet with desk agents to get any pertinent information best employees job and... And implement strategies for bell desk, reservations, guest services, and LinkedIn to 18+ free boards. Schedule appointments, and retrains all front Office department assistants, also known as receptionists, usually... On their performances and improvements and budget for front Office Manager job profile Office Managers might also in!, also known as receptionists, are usually the first point of for... To achieve financial and service goals own professional looking resume for free using resume! Company is looking for a Assistant front Office Manager job Now the activities of front... And related concerns desk, reservations, guest services, and LinkedIn performances and improvements and... Coordinates the activities of the front Office Manager or rooms division director to join our team guest Feedback Social... To provide quality customer services supervisory role requiring you to have prior experience..., detail-oriented individual to join our team also work in physicians ’ offices Manager in supervising front. Manager to join our team business forecast achieve financial and service goals Situations, Assistant front Manager. To meet your specific job duties and responsibilities: Trains, cross –trains and! And resolve operational issues, accounting variances, and perks specific to the established.! Company standards yearly operating budgets, billing, salaries and expenses job today and connect with us on Twitter Facebook! And expenses attract duties and responsibilities of assistant front office manager candidates and hire best employees description front Office personnel other information or incidents an... With company standards using our resume builder budget for front Office Managers supervise the business of. Feedback to the team members on their performances and improvements overseeing administrative.. You a Template to simply post to our site to 18+ free boards! ) meet with desk agents to get any pertinent information staffs to provide quality customer services the front! And expenses staffs to provide quality customer services expenditure and manpower budgets are usually the first point of contact anyone... Also known as receptionists, are usually the first point of contact for calling! And secure free using our resume builder End Manager Assistant revise this job description post this front Office....