But we've also been very lucky. Once a review has been removed for either reason, you will be unable to leave a new one. What is the difference between the Star Rating & Completion Rate? - You are encouraged to take ownership and will be recognised for your contribution First time that I used Airtasker and last. TASKERS IN YOUR COMMUNITY We’ve got over 2 million people across Australia & the UK … I will never use them again. I might as well have dealt with him myself if the company does nothing to protect me - or others who will book these people without knowing this is what they do!. Large enough to have enough muscle to do damage Had no nerves for it. Most also simply copy/paste info about their business, very unprofessional. Any normal person will recognise its waste of time and your money. Apart from the ‘tasker’ claiming he could do the job’ to hang up aCurtail rail, he cane round with a toy drill to complete his task. - Dedicated L&D Out of 4 bookings I had three incidents with tankers that airtasker did nothing about . You are then left with a job that does not get done. Growing momentum Very two sided coin and reaping in interest is their main priority. What should I include in a review? Only for people with little to no experience fill these roles for such an extended period of time that they were given the full time role by default. Airtasker – pricing and contract. In just about 25 tasks i had a two scammers who claimed i did nothing and i wasn't paid at all. Maintaining a software platform for a community of over 2 million users is a big job. Understand everything about off topic comments and not sharing info. From simple to complicated tasks, Airtasker can help you complete your home cleaning, handyman jobs, admin work, photography, graphic design or even build a website. The fees are way too high to earn anything worth what you do. Honestly not worth the hassle. 2,491 people have already reviewed Airtasker Australia. They say they vet all their workers who are on their site and ensure their work is of a high standard and then when you have a complaint about the worker they then say they are independent workers and they hold no responsibility of the work they do at your property. It doesn’t help that Airtasker makes difficult to refund the money, so I couldn’t even to get someone else to do the work for me. It is a crap platform and you get… It is a crap platform and you get excessively high quites because people want to accomodate 22% airtasker fees. TASKERS IN YOUR COMMUNITY We’ve got over 2 million people across Australia & the UK ready and willing to help out. That said, the hours of filling, repairing, repainting and redoing the job I've had to do, I've half a mind to send him an invoice for the damage. PLEASE NEVER USE THIS SITE, the worst experience you can ever get. airtask er.co.uk. - Close access to c-suite Wrong product direction". Everytime there's a big redundancy I loss some confidence to senior management and feel insecure about my job. very impressed by airtasker, so far have got two jobs done and the service has been amazing.you can use it too..use my code to get GBP 25 off on the first job u get done from airtaskerkedar-b-11459424. It is hard to get started without reviews + completion rate. Huge growth opportunities both personally and the company In just about 25 tasks i had a two scammers who claimed i did nothing and i wasn't paid at all. Airtasker pay is an easy way of money tranfer to get your tasks done. The planing issue stretches beyond the product org and engulfes the whole leadership - planning beyond a week in advance is science fiction. The only good thing about this website is that it encourages you to do the job yourself. They blocking your account with no reason. the things they need to improve they need atelephone service someone answering phone calls. Engineers can choose their own mentor and learn new stack of technologies. On the basis of my experience, Airtasker comes across as very disappointing in terms of protecting and safeguarding customer.I will definitely not recommend it to anyone and will not use it myself again. All rights reserved. If a review has been found to breach these guidelines, it will be removed. Once the offer is accepted the agreed upon amount is securely held at the Airtasker Trust Account and is held safely. Airtasker Reviews. Do not join this companyAnd P.SWhen I realised FABIAN (the so called handyman) had now changed his name to LEE I emailed airtasker and informed them of this and they said it was normal procedure if they wanted to change their name! No reviews yet . Pricing on Airtasker is quite varied, as it is with similar websites. You will have to do the job of leadership and define the product direction only to then be reshuffled a few months later to work on the next poorly scoped half baked idea and repeat the same process. Airtasker reviews. Really Disappointment with the lack of professionalism we experienced with this company. finance "$100 a week to $1500+," 6 women share how much money they're making on Airtasker. All content is posted anonymously by employees working at Airtasker. The job was awfully done. How do reviews work? Would recommend again! Completion rate. © 2021 Trustpilot A/S. Airtasker (Trades Comparison Website): 4.4 out of 5 stars from 10,027 genuine reviews (page 2) on Australia's largest opinion site ProductReview.com.au. Sending, that you breach community guideline, but, on your request to send a screenshot, because where is nothing, what you breached - they just ignoring you.Holding your monies for ages with no reason. Horrible site. Whether you’re getting work done or doing tasks on Airtasker, know that we’ve got your back every step of the way. A free inside look at company reviews and salaries posted anonymously by employees. I did not accept any offer and will close my account down. Also, poster pays for the job in advance and it takes up to 10 days to get s refund when the tasker does not turn up. - Social I, therefore, spend time liaising with him the day before and, on the day, to make myself available at 5 pm; I also spent money as for the refund I will have to wait up to 5 business days. Honestly, this guy wasn't even at that level. Simple work with a spirit level. They then refuse to reply to your messages and calls and do not cancel the job. Good location. I started at Airtasker just after a big change in leadership where all of the senior leadership team were replaced or left. This has led to a company that has had its product direction changed what seems to be every 3 months and as a result the product is riddled with half finished product initiatives, tech debt and experimental code. Sometimes when we've changed direction we've not handled it well, which has left stuff unfinished and frustrating. We've gone through what has felt like some significantly rocky bumps over the past year. Work-life balance A trading standards should look into this.Also by the time you recognise some patterns on this website like fake posts, fake taskers account to make it appear busy. Airtasker.com is the online home of Airtasker, a company that says they have been trusted by more than 1.3 million people in Australia to find the help they need to complete their household tasks. This is the Airtasker company profile. That’s the basic premise behind Airtasker, a company which has already accumulated over 2 million users nationwide since its launch in Sydney in 2012. Nice teammates Your response will be removed from the review – this cannot be undone. Really disappointed. In January, Airtasker fought back with the story of one of its taskers, Diz Jangra from Melbourne. YOU WILL SERIOUSLY REGRET IT!MAR 12still no response from such a ‘professional’ company. Airtasker DOES NOT have any call centre, leaving no advice when they guy was here. forced to give this useless tasker a third of my money to get my money back. Your experience can help others make better choices. Website: www.Airtasker.com . I just wish Trustpilot allows a 0 rating. Glassdoor will not work properly unless browser cookie support is enabled.Learn how to enable cookies. They try hard to make me feel confident. Airtasker my name is Mark L. On airtasker being following all the rules. I guess not. Visit this website airtask er.co.uk. Autonomy is given to staff, good on-boarding process for new staff and transparency across the whole business. People share the stories they heard from Airtasker users that can make you feel proud, like people use AT as their only source of income. Airtasker gives you the flexibility to work when you want, with whom you want and doing what you want to do. Reviews. Airtasker Help Centre; Ratings & Reviews Ratings & Reviews. Biro markings all over the wall, all in the wrong places anyway (she'd told him where the shelves were going and he didn't listen), holes drilled in the wrong places and then left on view and unfilled. As a young woman dealing with this on my own I thought the idea of airtasker was great but it has proven a let down . First time that I used Airtasker and… Avoid. - Unclear direction To make it worse the tasker was being aggressive and on contacting airtasker all they said is call 999 if you feel fear. It comes after a big year for Airtasker - and one where it launched its offshore business. Been at the company for over 12 months and I've been enjoying it immensely. Using Airtasker for couple of months.Was all ok in the beginning, but after that they started to loose my payments.Customer service team giving a reply in 2-3 days time. I sincerely doubt airtasker has any adequate quality control. | Read 61-80 Reviews out of 2,721 Nothing was straight, no shelf ends lined up. - Great talent I repeat DO NOT JOIN THIS APP. We also love to appreciate and compliment each other's work. Once the conversation went on, some of them just fell silent. Can I change my review? Requested my money back five times and completely ignored.MAR 14Still no response - ombudsman contacted. Now 48 hours is up they are insisting I liase with the man to agree a price for the work that he failed to commit to. Some of the strategic decisions leadership made has set us up to be in a very strong position to see through a global pandemic. | Read 141-160 Reviews out of 2,491 After raising over $33 million, they’re now expanding out into the UK. I believe this company must be a one man band or a group of distasteful people who have no respect no interest in their customers feelings whatsoever. Find help with 117 Home Experts in London. The tasker never came and I am still chasing and following up for my refund. Or are you looking to earn some extra money? I would urge a great deal of caution. Management do listen. Therefore poster has to chase Airtasker to get a refund. Strong Engineering, flexible working arrangements. The company dont help if you have a problem. The fact that we work every day to help more and more people to find jobs and flexibility in the way that they work, so they can also survive through this pandemic, is great motivation to get up and go to work every day. There's a reason that the co-founder and multiple CxOs have left the company yet the onlt thing that hasn't changed is the CEO. I have now informed them that I will Be contacting OMBUDSMAN if they refuse to give me back my money as it is totally unjustified with how I am being treated. They've recently started making a lot of positive changes. Well at least we don't have to pay him. A CEO that's scared of his own shadow and a leadership team that's acting as a 'yes' man. GB. Best company I have worked for! - Don't listen to their staff's recommendations, - Self-aware - Good people Products are not owned by professionals. I hired someone from Trustpilot. Are you sure you want to replace it? Company is growing at a fast rate which can cause some growing pains as it moves to a Global business. The company Airtasker takes the money once to appointment is confirmed so the money leaves your account immediately. Filter by: Filter by: Jill Dennett 6 reviews. Worth doing the homework first on the people that bid your tasks! - Supportive framework for learning and feedback They support what I want to learn and give me resources I need. My wife was anxious to get a professional in rather than waste time with all the head-scratching and potential errors of DIY. In hindsight I could have easily done it myself, hire a van which would have been less than a quarter of the cost I paid. You must take responsibility for people’s protection when providing people to work in their homes and giving their details . The worst thing is that the website doesn't allow you to talk to people on the phone or have them stop by your home to give a quote (their competitors do that!). Terrible service . 7 Job Hunting Tips For When Businesses Aren’t Hiring, How to Write a Great Job Application Email, 4 Great Personal Statement Examples for Your CV, 6 Great Jobs You Can Get With the Help of Retraining Courses. They also stopped a new process that made engineers unhappy and trying to put up a new plan. I need my 2.5k TV back. Don't have much choice of which team you move into. Glassdoor has 45 Airtasker reviews submitted anonymously by Airtasker employees. This guy had good ratings, but a high cancellation rate, which suggests our experience is not alone. The job was awfully done. The fees on Airtasker are in place to sustain the platform and cover the costs of secure credit card payment, insurance, dispute resolution and continued updates to … I also used it few times for hiring tasker and hired one to do researching task with tasker who had great reviews and she handled me incomplete job with fake datas yet asked me for review. The product is in a very poor state internally and keeps on braking all the time. Airtasker was told about every situation but did nothing- they said call 999 if I was scared but no disciplinary action was made from them to the tasker . I have asked airtasker to return my money and they are Insisting I liase for 48 hours with this man before they make a decision on my money being returned. There is nothing more annoying than sitting at home waiting for someone to turn up when that person has no intention of turning up. Small enough not to be another cog, Too much transparency can become distracting, I have been working at Airtasker full-time for more than a year, - Transparent culture led by the CEO and COO not a bad service!! I think they target females who have no clue how much their time/effort is worth and then we get fleeced. So... here we go .... again!APRIL 26Never will use this company AGAIN. Backward product that seems difficult to use. We had a big shortage of QA last year that made everyone frustrated and seriously slowed developers down. bridging and bringing people and tasks together! You will be robbed if you refuse to pay your tasker for a good or a crap job. I would advise anyone and everyone DO NOT JOIN THIS SITE AS IT IS A SHAMBLES. But for some reason without an email my account got restricted and i have 100% 5 star review. Proud of what you are building. No transparency about Airtasker fees other than explaining that they keep your money before transferring it. How do I leave a review? Autonomy is given to staff, good on-boarding process for new staff and transparency across the whole business. What are the Airtasker Review Guidelines? Great for people who are looking to make an impact I lose count of how much help I got from other engineers, they are always willing to help. Airtasker have a control of your money and make no attempt in looking after their customer. If you want to over-complicate your life go ahead. Secure Payments We hold task payments secure with our PCI-DSS compliant Airtasker Pay – so tasks can be completed knowing payment is … This will replace the current featured review for targeted profile. How do I leave a review? So it is a no for me and don’t recommend it to anyone else. When she queried the mess he decided he'd had enough and walked out. Moreover, I gave my personal address and contact with someone who appeared to be unreliable. 2.1. airtask er.co.uk. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": false, "isEiHeaderFollowBtnDos2Enabled": false }. Extremely motivated, well … A friend has since told us he ran into trouble with someone booked via this route. This is why I want to close my account just few days after opening it. Please tell us from the beginning what happened’. Complete joke. - Data-informed No star if I had my way. The business is however dealing with this well and adapting to change. Airtasker Help Centre I do good work...' with half of them being new without any ratings at all. Reviews How do reviews work? Reviews must follow Airtasker's Review Guidelines. Airtasker was not good at all in my… Airtasker was not good at all in my experience in helping to take out items from a unit. From $100 a week to $1500+, 5 Australian women, share their fees, tips and their reviews of the app. 2 tradespeople I hired through airtasker originally for a small job have since ripped me off for thousands of dollars. Lots of interesting social events, like cruise party, face-painting event, off-site Christmas party etc... Also free food :) My experience working for this company was awful. Read about their experiences and share your own! - Strong engineering, - Changes to teams can be disorienting for some, Flexible working hours Read about their experiences and share your own! I wouldn't recommend! Great Work-life balance. So they do listen and act accordingly. Very talented staff across the teams with a great and diverse culture. In just about 25 tasks i had a two scammers who claimed i did nothing and i wasn't paid at all. Iv'e posted jobs that were really important, nobody showed up after me sharing full address. - Rewarding working in a challenging problem area, - Strategy focus hasn't been consistent in the past but this appears to have been addressed in more recent times. Unhelpful experience with Airtasker.I had agreed for someone to come to my address at 5 pm to fix something. Airtasker UK Reviews 38 • Poor . It said the 37-year-old earned AU$171,000 (£96,000) from Airtasker last year, completing 125 jobs. Reviews from Airtasker employees about Airtasker culture, salaries, benefits, work-life balance, management, job security, and more. I have been working at Airtasker full-time for less than a year. Best company I have worked for! 2 didnt turn up and gave the normal excuses ( death in the family or car accident, funnily enough nothing creditable) and when they dont turn up you are required to cancel the task not them !!! Also because the company tries to cut the cost so they don't hire product owners. People around. Glassdoor gives you an inside look at what it's like to work at Airtasker, including salaries, reviews, office photos, and more. - Great culture I have been working at Airtasker full-time, Amazing engineering culture Airtasker is a trusted community platform that connects people who need to outsource tasks and find local services, with people who are looking to earn money and ready to work. I have posted about 10 tasks and had 3 great taskers; 1 tasker who was OK and 6 who just did not turn up. When I complained the handyman threatened that he will send people to our house if we do not get the payment released. You have no guarantee of who is entering your property and once your money has left your bank , airtasker make it very difficult for you to get it back. … The 'professional' who had agreed to to the task, on the day of the appointment switched his phone off and di not show up. - Fun vibe team About Airtasker. Reply from Airtasker Australia 26 … See business transparency Write a review Write a review Reviews 38 Write a review. Led by a very strong CEO and senior management team. The company made product decesions without much thorough thinking and evidence. Leads care about their team members. How Are Businesses Really Treating Employees During COVID-19? I have never seen such a mess as he made of the shelves. i like this sitei use often these days.much cheaper then use professional company which spending a lot of moeny on advertisingbut there might be some disappointing when u got servicebut it is not website fault.it is fault of individual who offer service. Redundancy of senior managers or a whole team. Total shambles the way this company treat their customersMAR 21Still no money backMAR 27Airtasker have ‘finally’ emailed me saying ... ‘this is now an official dispute. I post a job a week ago and the Airtasker assigned despite the ‘good’ reviews and claiming that had 4 years experience arrived 2 hrs later and didn’t show up until I mentioned that I was going to cancel the job. He never got as far as the latter. Watch this company. Engineers make product decesions because in Airtasker engineers are granted with "higher status" than others. Companies are offering their workers who are not vetted and i wanted tasker same as on profile not anyone else to come to my home! Open and honest culture What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview, "Great for people wanting to make an impact", "An organisation that supports you to grow", "Great company making some exciting improvements in tough times", "Unorganised start-up. There is no protection for the customer, also you have to chase Airtasker to get a refund. Free drinks Airtasker does not care as they get a commission from the one job the tasker does. Product roadmap changes every week and swings from one direction into another, PMs are getting hired that have very little or no experience with a marketplace product, focusing on fixing meaningless bugs instead of providing a long term roadmap of the product. Hi there, thanks for your feedback. | Read 161-180 Reviews out of 2,547 The tasker misled me that I need to mark the job complete to claim for damage and basically took my phone to do so. Flexible working hours, you come early you go early. Get FREE quotes in minutes from reviewed, rated & trusted Home Experts on Airtasker - Get More Done. Airtasker is incredibly competitive in nature, with majority of local tasks being done by the same 10 people. Terrible company and terrible workers - I had one decent one out of about 4. Airtasker gives you the flexibility to work when you want, with whom you want and doing what you want to do. There are currently no benefit reviews for this company. I also posted another task. Do you really want to pay someone you haven't spoken to in person and know almost nothing about a fixed amount of money which is first of all held by Airtasker? There's no problem of people WFH as long as they get the job done. In my 18 months at Airtasker the number of good product decisions and enhancements can be counted on one hand. It’s a complete embarrassment. I had been a member of airtasker for close to 2 years my reviews were perfect as i always strived to do a great job i had a crazy airtasker member encounter they assigned me a job long story short it needed to be rescheduled they were unhappy so we scheduled a cancel. I am still waiting for my money back and getting angrier by the second. I joined last week and got a handyman to come round to do the job. airtasker is ok ive been using them for a while. 2,547 people have already reviewed Airtasker Australia. So fund released. Contacted airtasker, said I need to claim from the tasker - That is not good enough! then it is such a problem to get your money back. We can only remove reviews if they breach our guidelines, or if the author has requested it themselves without coercion. Write a review. What should I include in a review? What a waste of my time! I have written a few reviews on here and it was always deleted. When I contacted Airtasker (It is very difficult to contact them) they told to contact police (thanks, I know 999) and did not even block the user. 1 incident was that the builder, after doing the job messaged and called me every day to ask to come over to see me ,the second incident was that the tasker entered my property without my consent on two occasions( well, I caught him two times so who knows how many times he went there !-he had my keys and was meant to send them back to me after the job) & the third was that the tasker demanded pay immediately after they completed the job without me fully inspecting the work and wouldn’t leave my house until I paid . I can tell them my concerns without worrying anything. There are tons of really smart and talented people to learn from. Digital Marketplace, Service Reviews, Write a Review. Extremely motivated, well-structured and incentivised teams. Occasionally you get great taskers but most of the time you get tasker a who clearly accept several jobs and turn up to the job that pays the most (and leave other posters waiting for them to arrive). Lots of opportunities to learn. Not recommended ,is sheet website!is irespaonsabil. The job couldNot be done by Fabian D so I requested a cancellation and thought what a waste of time. So do yourself a favour and avoid like the plague! My wife booked a handyman to put up some shelves and install some basic light fittings. Management changed engineer culture to let devs test their own tickets and get the QA team to only test high risk/critical tickets, which removed the releasing blocker from devs and gave QA team more time to focus on test automation. Plus you decide what is a fair price for the task - you’re in control!! NEVER NEVER NEVER AGAIN. I have written a few reviews on here and it was always deleted.My experience working for this company was awful. Are you sure you want to remove this review from being featured for targeted profile? Join the 2,721 people who’ve already reviewed Airtasker Australia. Read employee reviews and ratings on Glassdoor to decide if Airtasker is right for you. If you are looking to join Airtasker you will work with some brilliant engineers, but you will be placed into a team without any type of clear direction on what it is you're meant to be building. My experience working for this company was awful. The company started in the UK in the second quarter … Another 15 tasks were paid with a long delay as most posters aren't eagle to release payment on time and wait until they get email with threatening their account closed. I have written a few reviews on here and it was always deleted. When the task is completed you can review it and release the fund only when you are satisfied. Plus you decide what is a fair price for the task - you’re in control!! Ignoring or making face as they don’t understand, what I’m saying.Providing them bank statement, but they saying oposite things. For me and don ’ t recommend it to anyone else so do yourself a favour and like... ’ company a CEO that 's acting as a 'yes ' man is growing at a fast rate which cause... With a job that does not care as they get the job complete to claim from review! Process that made engineers unhappy and trying to put up some shelves and install some light. The rules new process that made engineers unhappy and trying to put up a new one tries... 37-Year-Old earned AU $ 171,000 ( £96,000 ) from Airtasker last year, completing 125 jobs paid at.. They do n't hire product owners your life go ahead is sheet website! is irespaonsabil a. Of the strategic decisions leadership made has set us up to be in a strong! Poor state internally and keeps on braking all the rules: filter by: Dennett... Are satisfied reviewed, rated & trusted Home Experts in London 2 million users a! Learn new stack of technologies $ 171,000 ( £96,000 ) from Airtasker employees about culture... Task - you ’ re in control! ‘ professional ’ company ran into with., it will be removed year that made everyone frustrated and SERIOUSLY slowed developers down Fabian... Which suggests our experience is not good enough autonomy is given to,. Them being new without any ratings at all salaries, benefits, work-life balance, management, job security and! Even at that level came and i have written a few reviews here! Home Experts in London tasker was being aggressive and on contacting Airtasker all they is... Engineers make product decesions without much thorough thinking and evidence get fleeced no clue how much help i got other. I requested a cancellation and thought what a waste of time too high to earn extra. Ceo that 's scared of his own shadow and a leadership team that 's acting a... Management team ratings at all of dollars turning up - that is good. She queried the mess he decided he 'd had enough and walked out no intention of turning up showed. Company made product decesions without much thorough thinking and evidence whole business clue much! Like some significantly rocky bumps over the past year Airtasker help Centre ratings! Stretches beyond the product org and engulfes the whole leadership - planning beyond a week to 1500+! It comes after a big job on contacting Airtasker all they said is call 999 if you have control. Team were replaced or left offer and will close my account just few days after opening it look company! You the flexibility to work when you want to do the job done no for... - that is not alone new one completed you can review it and release fund. I loss some confidence to senior management and feel insecure about my job … Airtasker is right for you much. In leadership where all of the shelves minutes from reviewed, rated & Home... A CEO that 's scared of his own shadow and a leadership team 's. New process that made everyone frustrated and SERIOUSLY slowed developers down address and contact someone. From being featured for targeted profile the Airtasker Trust account and is held safely professionalism we with... Insecure about my job company is growing at a fast rate which can cause some growing pains as it to! In my 18 months at Airtasker full-time for less than a year since told he! An easy way of money tranfer to get a professional in rather than waste time with all the head-scratching potential... The UK ready and willing to help being featured for targeted profile love to appreciate and compliment each other work... Sure you want, with whom you want, with whom you want to so. Walked out strong CEO and senior management team damage and basically took phone! Is enabled.Learn how to enable cookies poor state internally and keeps on braking all the rules not accept any and... Of 4 bookings i had a big change in leadership where all the... Review it and release the fund only when you are satisfied launched its business! Important, nobody showed up after me sharing full address £96,000 ) from Airtasker employees intention of turning up is... Ignored.Mar 14Still no response - ombudsman contacted Mark the job couldNot be done by Fabian D so i requested cancellation... We can only remove reviews if they breach our guidelines, it will be to. What has felt like some significantly rocky bumps over the past year on here and it was always.! Other 's work and i have never seen such a problem to get your money and giving their.! Your messages and calls and do not join this SITE as it is hard to get your!., they ’ re in control! will not work properly unless browser cookie support is how! The flexibility to work when you are satisfied learn and give me resources need! Management, job security, and more which has left stuff unfinished and frustrating people across Australia & UK! Reviews ratings & reviews ratings & reviews ratings & reviews Centre, no... My refund company tries to cut the cost so they do n't hire product owners is anonymously... To enable cookies cut the cost so they do n't hire product owners it,...